DuitNow QR is a widely accepted QR code payment method in Malaysia that enables customers to make convenient, secure and cashless payments by scanning a QR code with a supported mobile banking or e-wallet application. This payment option is available at a wide range of participating merchants, including retail outlets, restaurants, service providers and other listed businesses.
With AhaPay, eligible customers can scan supported DuitNow QR codes at participating merchants and enjoy greater flexibility when completing their purchases. This allows customers to make payments easily without needing to carry physical cash, while using a familiar banking or e-wallet application to complete the transaction.
Where can I use AhaPay via DuitNow?
You can use AhaPay to scan DuitNow QR codes at participating merchants across Malaysia as per listed in the AhaPay application. DuitNow QR is accepted at millions of registered payment touchpoints nationwide.
How do I pay with AhaPay via DuitNow?
- Open the AhaPay app.
- Select the Scan QR option at the middle bottom of the page.
- Scan the merchant's DuitNow QR code published.
- Enter or confirm the payment amount.
- Choose an available AhaPay payment plan.
- Review the details and confirm your payment.
Can I use AhaPay at any DuitNow QR merchant?
AhaPay can be used with eligible DuitNow QR payments. Payment plan availability may vary depending on the merchant, transaction and your AhaPay account.
Can I split my DuitNow payment into instalments?
Yes. Where available, you can split your purchase into multiple payments through AhaPay. Available plans can vary by merchant and transaction.
Do I need to register for DuitNow separately?
No. You can use DuitNow QR through the AhaPay app without creating a separate DuitNow account.
Do I need a bank app to make a DuitNow payment with AhaPay?
No. If the transaction is eligible for AhaPay, you can complete the payment directly through the AhaPay app.
Are there any hidden fees?
AhaPay does not charge hidden fees. The available payment plan, repayment amount and applicable charges, if any, will be shown before you confirm the transaction to proceed with an order.
What if my payment is declined?
If your payment cannot be completed, check that:
- the QR code is valid and belongs to the listed merchant;
- your AhaPay account is active.
If the issue continues, please contact AhaPay Customer Support for further assistance.
Can I get a refund for a DuitNow purchase?
Refunds are subject to the merchant's refund policy and AhaPay's applicable terms. If you need a refund, contact the merchant first and follow their refund process.
Is paying with DuitNow via AhaPay safe?
AhaPay uses secure payment and account verification processes. Always check the merchant name and payment amount before confirming a transaction and never share your OTP or account credentials with anyone.
Where can I find my DuitNow purchases?
Your AhaPay purchases and upcoming payments can be viewed in the AhaPay app by selecting the Orders option at the bottom of the page.
What if I have a problem with my payment?
If you experience an issue with a transaction, keep your payment details or receipt and contact AhaPay Customer Support for further assistance.