To ensure secure and accurate customer identification, all submitted MyKad or Driving License photos must go through a standard verification process. This process helps prevent fraud, protect customer data, and ensure compliance with KYC requirements.
Please follow the instructions below carefully when submitting your document:
- Take a clear photo of your MyKad/Driving License (front and back)
- Ensure the image is clear and readable
- Make sure the full document is visible (no cropped edges)
- Avoid glare, blur, or any obstruction
- Do not edit or digitally alter the image
If you have exceeded the maximum number of submission attempts, please try again after 24 hour. Kindly ensure that your MyKad/Driving License photos follow the instructions above to avoid unreadable submissions and repeated failures, which may delay your registration process.